This Update was just sent out to all ClickBank publishers and affiliates. ClickBank wrote:

"May 12, 2008 Bulletin: ClickBank updates its refund policy as follows:

2008-05-12

We are making a minor change to our posted return policy effective May 28, 2008. The stated return policy on our web site will change from 8 weeks (56 days) to 60 days. The updated return policy will read as follows:

"ClickBank will, at its discretion, allow for the return or replacement of any defective product within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period. After 60 days all sales are final."

If you want to keep the 8 week return policy wording on your website, you may do so. Please note, however, that we will honor return requests made within 60 days. If you want to post the exact policy that we will have on our order form and web site, you will want to make those changes on May 28th.

If you have any questions about this change, please contact Customer Service."

[Emphasis added above.]

Note: 

In practice the term "defective product" is freely interpreted to include practically anything that the buyer was led to believe he was going to get with the product that he found lacking upon inspection of same.

--Jorge Chavez

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 ClickBank Refund Policy

The following excerpt from the ClickBank Accounting Policy, published on their website, set forth their policy regarding refunds and chargebacks. The section below is copied directly from the Clickbank website at: http://www.clickbank.com/accounting.html :

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