Here is the historical record we have about their refund rates:
Top Online Surveys refund rates, by time period:
For the half month ending:
April 5, 2007
5.56%
May 5, 2007
7.65%
May 21, 2007
4.79%
June 5, 2007
5.09%
June 21, 2007
19.39%
July 5, 2007
24.58%
July 21, 2007
14.63%
August 5, 2007
12.37%
August 21, 2007
14.88%
September 5, 2007
8.28%
September 21, 2007
4.50%
October 5, 2007
0.30%
October 21, 2007
0.26%
November 5, 2007
0.22%
November 21, 2007
0.43%
December 5, 2007
Survey Sentinel Commentary: This is great performance! They
seem to have had a problem last June-July-August but have gotten it under control and have had exceptionally high ratings by
their clients in the last 2 1/2 months!
Top Online Surveys seems to be keeping their clients VERY happy.
Page not found - /archives/2005/11/05/it_had_to_happen_myspace_spam"
Apparently the page has been taken down.
Additional Information: At the answers.yahoo.com site I found reference to the same complaint, indicating that
it happened one year ago. Also I found two additional complaints dated 2 December, 2005 (23 months ago) and 15 March, 2006 (19 months ago) that
appear to have been about whether or not Top Online Surveys or ClickBank were members of BBB (the Better Business Bureau).
There was an answer to each posted by Top Online Surveys, which seemed reasonable. The answer indicated that TOS was 2 1/2
years old as of 2 December 2005, which would mean that they have now been in business for about 4 1/2 years.
There was a BBB report on ClickBank giving their basic info and one on Top Online Surveys saying that the BBB had no info about
them or complaints against them.
Survey Sentinel commentary: The commentaries
reported above are generally very positive. The three (which are maybe really just one) negative user reviews have no details and were apparently
submitted over a year ago. Anyone can make a complaint, for any reason.
This one seems to have been resolved - it appears to have gone away.
We could find nothing negative on the Internet about them in the last year, and such older complaints as we could find seem to have been
resolved
Altogether this is an excellent report. There seems to be nothing significant against Top Online Surveys posted online.
And their current clients are giving them extremely high marks recently, a very positive sign.
We conclude that NO, Top Online Surveys is not a scam, they are O.K. They appear to be one of the best paid
survey sites to be found anywhere!